Our Leadership

Position: Director of Customer Service and Sales
Location: 9948 Park Davis Drive
Indianapolis, IN 46235
Tel: +317-899-4050

William Muse

Director of Customer Service and Sales


William Muse is the Director of Customer Service and Sales for United Hospital Services. His responsibilities include identifying and developing all process and performance improvements and efficiencies for the customer while leading and developing a team dedicated to world class customer service.

 William began his tenure with UHS in 2015 as the IT Manager. Since then, he has undertaken the roles of Assistant Operations Manager, Interim Maintenance Chief, and now as the Director of Customer Service and Sales.

 William has a Bachelor’s degree in Information Technology from the University of Phoenix as well as a Masters of Business Administration from Indiana Wesleyan University. William is a certified Laundry and Linen Manager (CRCST), Project Management Professional (PMP), and is Lean Six Sigma Black Belt certified (LSSBB). 

Ed McCauley

President and CEO

Jason Hartsell

Director of Operations

Roxanna Armitage

Director of Clinical Operations

Protect your staff with high quality, hygienically clean scrubs, warm-up jackets and lab coats.

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Since 1964, United Hospital Services has provided reliable, high-quality medical linen and services to healthcare customers across Central Indiana. As a cooperative laundry owned by hospital systems throughout Indiana, United Hospital Services only serves healthcare accounts — linen that comes through our facility is not washed alongside hotel linens or restaurant linens.

United Hospital Services is one of the few Indiana laundries accredited by the Healthcare Laundry Accreditation Council (HLAC). In fact, United Hospital Services was the second laundry in the country and the first cooperative to earn HLAC accreditation.

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